Forwarded from Taiwan Computer Network Crisis Management and Coordination Center: Cybersecurity Alert TWCERTCC-200-202606-00000003

[Content Description]
ITSM is a reliable and powerful IT service management solution from Ivanti, helping organizations improve service efficiency and ensure IT operational compliance and security. Recently, Ivanti Neurons for ITSM issued a major cybersecurity advisory (CVE-2026-9614, CVSS: 8.8). This vulnerability could allow an authenticated remote attacker to gain system administrative access.

[Affected Platforms]
Ivanti Neurons for ITSM (On-Premises) versions 2025.4 and earlier
Ivanti Neurons for ITSM (Cloud) versions 2026.1 and earlier

[Recommended Actions]
Patch according to the solutions released on the official website: https://hub.ivanti.com/s/article/Security-Advisory-Ivanti-Neurons-for-ITSM-CVE-2026-9614?language=en_US